Reference Services
- Using tablet computers, e-libraries, and family literacy initiatives to encourage young children to read — December 23, 2011
- IM a Librarian: Establishing a Virtual Reference Service with Little Cost or Technical Skill — August 27, 2007
- Reference From Coast to Coast: Reference Reciprocity – Part 2 — June 6, 2006
- Reference from Coast to Coast — April 21, 2006
- Extras - The Reference Interview Online: A Cyber Dialog From Beginning to End — March 18, 2002
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