Category «Reference Services»

We Need Librarians Today More Than Ever – How an ancient profession stays on top of the digital age

Journalist and librarian Marcus Banks discusses the role, relevancy and impact of librarians in all sectors as we are increasingly overwhelmed with information and yet access to actionable resources is often blocked by fees and paywalls, and the goal of knowledge sharing is subsumed and often ill served by conflicting agendas. Librarians remain critical advocates for open access, teachers of digital literacy skills, proponents of services to all Americans, and touchstones for identifying truth in an increasingly growing sphere of fake news and information that fails to serve democracy, education, and commerce.

Subjects: Civil Liberties, Communications, Competitive Intelligence, E-Books, Education, Information Management, KM, Libraries & Librarians, Library Marketing, Reference Services

Student Research Resources on the Internet 2016

Marcus Zillman’s comprehensive, actionable guide provides links to hundreds of resources that assist students of all ages to leverage free and low cost resources to facilitate more efficient, effective learning – either as an individual, as part of a team, in a classroom, or as a member of a project oriented group. Whether you are seeking best practices for individual or team study – including guides, apps, wikis, tutorials, links to free courses and academic topical and subject guides, or how to locate e-text books and how to correctly create bibliographies and citations, this guide has all this information and so much more. If you are a student, an educator, a librarian or a researcher, these resources, many of which are from colleges, universities, libraries and schools, will expand your horizons and support your effort to be a creative, innovative, successful learner.

Subjects: Evaluation of Internet Resources, Information Management, Internet Resources - Web Links, KM, Mobile Technology, Product Reviews, Reference Services, Search Engines, Social Media, Technology Trends, Wiki, Writing Skills

Information Quality Resources and Expert Resources

Marcus Zillman’s guide is a comprehensive and selective bibliography including search engines, world wide web resources, services and sites currently offering free, value added content on the web. As more and more of the global population is accessing the web, making informed choices about what content to use to obtain reliable, accurate, actionable information becomes more critical. This guide provides an extensive range of reliable, relevant information to leverage – whether you are an educator, a librarian, a researcher, a lawyer, a student, a professional working on mission critical organizational objectives, or in the interest of current awareness. Gaining insight into your resources can be a challenging process if undertaken without benchmarks and skillfully researched pathfinders. This guide comprises a wide range of resources for everyone who regularly engages with web content for knowledge discovery, producing work product, and creating value added content related to specific sectors, issues or topics.

Subjects: Business Research, Competitive Intelligence, Information Management, Librarian Resources, Reference Resources, Reference Services, Web Site Evaluation

Library Research Guides: Best Practices

Many librarians have a set of research guides that they are responsible for keeping up to date, but finding time to devote to this important task can be extremely difficult. As libraries migrate to LibGuides 2.0, many are using this opportunity to study their users’ preferences, implement new policies, and completely refresh their research guide collection. If your library is going through this process, or you are simply planning on using the (relatively) calm summer months to update your research guides, here are ten best practice tips to keep in mind – by Kara Dunn, D`Angelo Law Library.

Subjects: Legal Research Training, Libraries & Librarians, Library Marketing, Library Software & Technology, Mobile Technology, News Resources, Online Legal Research Services, Reference Resources, Reference Services, Search Strategies

Computer Savviness: Step 4 to Information Literacy

Lorette Weldon shares her roadmap to Computer Savviness – be flexible enough to learn new concepts, methods, and technology developed for different kinds of communities – and do not be not averse to discovering and trying new applications and tools to learn and discern what may work best for your specific environment.

Subjects: Internet Trends, KM, Libraries & Librarians, Reference Resources, Reference Services, Search Strategies

Amicus Curiae: Information in the Service of Justice

From Ken Strutin’s introduction to this guide: In the legal system, such intonements have taken on the form of specialized briefs called amicus curiae (“friend of the court”). And through extension and by complement they have appeared in the form of law reviews, media articles, exposes, and books. Indeed, there is an oscillating relationship between amici and law reviews, which has been beneficial for scholarship and public discourse. In the end, it is the passion for justice that drives individuals, governments, academics, lawyers, journalists and other interested groups to befriend the courts. The amicus has the power to speak to many audiences simultaneously. In the courtroom, it is the honest broker; in the public media, it is the educator; in academia, it is scholarly analysis and historical perspective. Bounded by common law, court rules, and the conventions of publishing (briefs, articles or books), the amicus can yet move knowledge into venues where it is most needed. An amicus can serve as an “oral shepardizer,” expert witness, or quasi-litigant that extends the range of judicial notice and culls, concentrates and vets information into a case-specific resource. Still, there is a tension between the role of the amicus as independent expert offering facts and a party arguing an agenda, which can ultimately impact the quality and constitutionality of decision-making. Indeed, there are concerns that unregulated amicus practice can undermine development of case law by opening the door to issues and arguments beyond the threshold of standing and jurisdiction. Lastly, the free range of amicus briefs can exacerbate already problematic judicial information seeking behavior. Roman legal tradition fashioned the amicus into an interlocutor, an explainer in all kinds of cases. Today, their roles are circumscribed by court rule and common law. However, the scope of this article is confined to a discrete precinct of the amicus universe, criminal justice.

Subjects: Reference Services

Archiving Transparency and Accountability: Step 3 to Information Literacy

In Part 3 of Lorette Weldon’s series she discusses the virtual assistant she created to review with clients the search methods that were covered in face to face customer interactions. Weldon emphasizes that this methodology creates and maintains transparency, enhancing learning and sustaining relationships. Links to Part 1 and Part 2.

Subjects: Distance Learning, Libraries & Librarians, Library Marketing, Reference Services

Step 2 to Information Literacy

In Part 2 of Lorette Weldon’s series, she emphasizes that to promote information literacy you would have to practice what you preach. You must retain customer interaction information so that you may add to it in forthcoming interactions. Thus says Weldon, the patrons experience both familiarity and warmth when they return to the library because the librarian remembers who they are and what they had been looking for in previous visits.

Subjects: KM, Libraries & Librarians, Library Marketing, Reference Services

Knowledge Discovery Resources 2014 – An Internet Annotated Link Dataset Compilation

Marcus P. Zillman’s new guide focuses on a comprehensive, reliable and actionable group of the most current resources for knowledge discovery available on the Web. The sources that Zillman highlights range from academe to non-profits, advocacy groups and the corporate sector. This guide covers topics that include: Data Mining, Web Mining, Knowledge Discovery, Data Analysis, Data Management, Big Data, Open Source and Curation, and P2P knowledge management.

Subjects: Business Research, Internet Trends, Legal Technology, Libraries & Librarians, Library Software & Technology, Reference Services, Search Engines, Search Strategies, Technology Trends, Wiki