In the third installment of her series, Ellyssa Kroski discusses the hybrid model at NYLI and how her team is utilizing aggregators and individual publisher platforms as well as subscription models and patron-driven acquisitions to create the largest and most comprehensive eBook collection of any membership law library in the US. Be sure to check out Parts One and Two of this informative series.
“AI” has become an ever-present marketing buzzword in many sectors, not least of which in the legal arena. Machine learning applications are promising to deliver remarkably accurate software and data solutions while downplaying the critical intersection with the human component. Itai Gurari discusses and illustrates his approach for applying AI to the delivery of accurate legal research by having a human in the loop who is continuously iterating on the technology. In this scenario, the users can rely on a person whenever the problem gets too hard and the technology starts to fail, rather than on an overarching one-size-fits-all machine learning solution.
This commentary by attorney Nicolle Schippers offers insight and perspective on how technology has changed the paradigm of legal services and client communications in 2017. Looking forward to 2018, Schippers calls upon her colleagues to engage in a continuing dialogue to collectively deliver more consumer-focused and service-oriented services that leverage actionable technology solutions applied in the interest of best serving the legal needs of consumers.