Attorney/Librarian Eve Ross demonstrates in a clear and actionable presentation how librarians can effectively leverage data-driven statistics to measure and document the work streams, processes and services they provide to respective organizations. Eve’s emphasis is on accountability, transparency and helping to improve the organization’s bottom line with expert, reliable and cost effective services.
Marcus Zillman’s timely and information packed guide to ShoppingBots and Online Shopping Resources is a comprehensive listing of shoppingbot and online shopping/coupon resources and sites on the Internet. Marcus also provides a value-added section of Notes and Suggestions for Virtual Shopping to assist you with safe, effective tools, techniques and sources to ensure your online shopping will be successful in all its facets!
Bess Reynolds expertly documents the strategy, tools and techniques to implement effective metrics that clearly define and communicate to management your library’s value added deliverables.