Across most sectors, customer support is no longer provided by human contacts but rather leads customers into endless telephone loops of menus, dealing with chatbots, or receiving emails from “no-reply” addresses. Finding email addresses for actual people is very difficult but Michael Ravnitzky’s article features proven tools and techniques to locate and use the email address of individuals within organizations who should be responding to your issues and complaints and providing you with a satisfactory resolution.
Law Firm Research Manager Dean Mason shares his thoughts on how KM teams successfully drive law firm business using actionable-intelligence, business development, productivity, cost management and billing.
This timely and extensive guide by Marcus Zillman includes resources for students, teachers and parents who together begin this school year with most, or in many cases, all of their courses conducted via online distance learning. The guide includes a wide range of links to augment and expand your current toolkit, including: open textbooks and learning resources for all subjects; free online courses; tutorial resources; educational search engines; video lectures and talks; tools to capture and organize ideas; comparing prices on new an used textbooks; and strategies for organizing notes for comprehensive exams.
Prof. Lorrie Cranor, Carnegie Mellon University and Hana Habib, Graduate Research Assistant at the Institute for Software Research, Carnegie Mellon University, highlight their research on how many people who use private browsing have misconceptions about what protection they’re gaining. A common misconception is that these browser modes allow you to browse the web anonymously, surfing the web without websites identifying you and without your internet service provider or your employer knowing what websites you visit. The tools actually provide much more limited protections.
We can and do depend upon Marcus P. Zillman’s ability to consistently provide LLRX readers with timely, informative and actionable subject matter resource guides. This month he provides an extensive bibliography on bioinformatics – “an interdisciplinary field that develops methods and software tools for understanding biological data, in particular when the data sets are large and complex.” This subject matter is especially important important for researchers as the COVID-19 pandemic remains an active threat throughout America and around the world.
Privacy and security issues impact every aspect of our lives – home, work, travel, education, health and medical records – to name but a few. On a weekly basis Pete Weiss highlights articles and information that focus on the increasingly complex and wide ranging ways technology is used to compromise and diminish our privacy and security, often without our situational awareness. Four highlights from this week: Will tech companies prevent misuse of platforms in 2020 election? Few in U.S. are confident; Privacy Concerns Raised Over New Google Chrome Feature; Clearview AI, Facial Recognition Company That Works With Law Enforcement, Says Entire Client List of Customers Was Stolen; Firefox enables network privacy feature for users in US.
This guide by Marcus P. Zillman is a comprehensive listing of web data extractors, screen, web scraping and crawling sources and sites for the Internet and the Deep Web. These sources are useful for professionals who focus on competitive intelligence, business intelligence and analysis, knowledge management and research that requires collecting, reviewing, monitoring and tracking data, metadata and text.
Privacy and security issues impact every aspect of our lives – home, work, travel, education, health and medical records – to name but a few. On a weekly basis Pete Weiss highlights articles and information that focus on the increasingly complex and wide ranging ways technology is used to compromise and diminish our privacy and security, often without our situational awareness. Four highlights from this week: Americans and Digital Knowledge; 10 Tips to Avoid Leaving Tracks Around the Internet; Proving You’re You: How Federal Agencies Can Improve Online Verification; and New Report: “World’s First Deepfake Audit Counts Videos and Tools on the Open Web”
This guide by Marcus Zillman includes a range of links to green and eco sources that are sponsored by technical, government, small businesses, the products and services sectors, advocacy groups, and also includes topical journals, search engines and aggregated reference resources.
Marcus Zillman’s guide focuses on a wide range of selected resources from health sciences, technology, academic, government and genetic research sectors, identifying traditional, complimentary and alternative sources to execute expert healthcare related subject matter searches.