Day archives: June 21st, 2023

Examining The Inner Workings of Law Firm Leadership

We all know that the law firm leader’s job is unlike any other in the firm. One way of envisioning its multiple responsibilities is to map them by the constituencies one must address. Today’s leader must be an ambassador to the outside world as well as chief cheerleader, challenger of the status quo, and an implementer of their partners’ collective aspirations within the firm. Patrick J. McKenna, McKenna Associates Inc., together with Michael Rynowecer, President of The BTI Consulting Group, distributed a survey containing over 35 questions to a group of some 250 law firm leaders. Their data uncovered some surprising and insightful findings. For example, they found that for 56% of today’s firm leaders, irrespective of firm size, this is a full-time commitment; with a total of 81% reporting that they “perceive the challenges that they face as being far more complex than a few years back” and 13% even freely admitting they were, “almost overwhelming at times.” Perhaps surprising to some, it is not an exaggeration to state that we have leaders of America’s largest firms managing hundred-million to billion dollar businesses, all too often thrust into the role with 67% of them having no clear job description and one in five reporting it to be a “pretty much sink or swim” exercise. Ironically, having served as an office managing partner, or even as a practice or industry group leader seemed to have absolutely minimal value in preparing one for taking on the responsibility of being leader of the entire firm.

Subjects: Leadership, Legal Marketing, Management, Team Building

Suicide Hotlines Promise Anonymity. Dozens of Their Websites Send Sensitive Data to Facebook

Reporter Colin Lecher and Data Journalist Jon Kreeger discuss how websites for mental health crisis resources across the country—which promise anonymity for visitors, many of whom are at a desperate moment in their lives—have been quietly sending sensitive visitor data to Facebook. Dozens of websites tied to the national mental health crisis 988 hotline, which launched last summer, transmit the data through a tool called the Meta Pixel, according to testing conducted by The Markup. That data often included signals to Facebook when visitors attempted to dial for mental health emergencies by tapping on dedicated call buttons on the websites.

Subjects: Big Data, Health, Healthcare, KM, Legal Research, Social Media