Nicole L. Black has published a series of articles focused on helping your firm work remotely and effectively throughout the pandemic. As many firms throughout the country are planning and executing phased re-openings, Nicole identifies issues and actions to assess and implement to permit your firm to open its doors to clients safely, with their best interests in mind.
Shellie Steele Reed is a non-traditional law student with experience in local government. This paper was written for Dennis Kennedy’s Delivering Legal Services course at Michigan State University College of Law (MSU). Shellie’s experience living in ten states and in Japan led her to believe that legal issues are often symptoms of larger problems. While taking classes through the Center for Law, Technology & Innovation program at MSU, Shellie has focused on learning skills needed to provide efficient and effective legal services, with an emphasis on process improvement and solving access to justice issues.
Along with most conferences in all sectors, the largest legal technology conferences, ILTACON, will be held virtually this year. Nicole L. Black proposes using avatars to make such conferences more interesting and impactful.
On an individual level, lawyers and legal professionals are experiencing a mix of productivity challenges in a new and potentially permanently changed legal landscape. Martin Cogburn discusses the top productivity challenges individuals are facing, the tools they’re adopting, and their thoughts on the long term effects of COVID-19 on the legal industry.
After months of business closures, many states are beginning to slowly allow more essential businesses to open their doors. In most states, law firms will be among the first wave of businesses that are permitted to resume providing services to the public. This is a welcome development for lawyers, but one that comes hand in hand with uncertainty. After all, resuming business in the midst of a pandemic is uncharted territory, and opening your firm doesn’t mean you’ll be returning to business as usual. Attorney Nicole L. Black identifies the host of issues that must be considered when re-opening, not the least of which is to ensure that the health of both law firm employees and clients is protected.
There is a great deal that newly remote teams can learn from teams that have worked remotely for several years. Nancy Dixon’s recommendations on how to stay connected is a resource for managers, staff and teams, and focuses on social and professional aspects of maintaining effective and positive work product now and into the future.
You will want to widely share Brett Burney’s quick guide to using Zoom on your iPhone or iPad. In the past month most if not all of us have been on Zoom meetings that include a lot of background noise that results in one or more people chiming in with the mantra – “mute your phone please!” Brett also points us to the important Safe Driving Mode.
Attorney and Legal Technology Evangelist Nicole L. Black delves into how collaborating effectively and confidentially has always been an important part of practicing law. The COIVD-19 pandemic has significantly increased the focus on identifying and implementing tools and techniques that enable secure communications and remote collaboration with team members and clients alike. Black recommends online portals as the perfect solution to this challenge.
Ron Friedman’s extensively documented article reports on the survey to support the 2020 Strategic Knowledge + Innovation Legal Leaders’ Summit, which took place in early February 2020. The Summit is a meeting of about 65 senior knowledge management professionals from large US, UK, and Canadian law firms. The depth and breath of actionable information and data shared in this article makes it a critical read for law firm and corporate KM and Innovation professionals.
David Dibble, an expert in systems-based sustainable organizational performance improvement, contrasts contributors to under-performing or failed Six Sigma and Lean programs with the Systems-Based Transformational Leadership Model (STL).