Day archives: March 25th, 2026

How to Spot AI Hallucinations Like a Reference Librarian

Hana Lee Goldin is a expert “human” pathfinder who shares her extensive knowledge with an expanding cadre of people seeking to adopt AI in all facets of work and life. In her article, Goldin deftly illuminates one of the major risks of ChatGPT. Goldin say it doesn’t lie, exactly. It patterns matches. When you ask for a “cited article about remote work productivity,” it knows what citations look like. Author name, year, compelling title, respectable journal. It assembles these patterns into something that feels right. Like a dream where everything makes sense until you wake up.

Subjects: AI, Education, KM, Legal Research, Libraries & Librarians, Technology Trends

When Your Biggest Client Starts Eating Your Firm

Josh Kubicki⁠ identifies a significant risk that will impact large law firm services to global enterprise wide clients. As Kubicki details, the single largest buyer of elite legal services in the world is now funding the construction of an AI law firm designed to do that same work. This not hype. This is not a pilot program. Blackstone and Norm AI are, per their own public announcement, “collaborating to shape and develop Norm Law legal services for Blackstone’s use.” The client is co-designing the firm that will compete with its own outside counsel. And it’s not being subtle about it.

Subjects: AI, Law Firm Marketing, Legal Profession