Author archives

Caren Luckie is a research attorney in the Houston office of Jackson Walker with over 20 years of experience. As Research Attorney, Caren oversees all aspects of library and research services necessary to support legal advising and decision-making. In her practice she provides online and manual research assistance for all attorneys, paralegals and staff, preparing competitive intelligence and business development reports, monitoring online legal and business resources, and identifying new and appropriate technology for current awareness. Education: B.A., Mount Holyoke College; J.D., University of Houston Law Center; MLIS, University of Texas at Austin Bar Admissions - Texas, 1990 Distinguished Librarian Award, Private Law Librarians & Information Professionals SIS, 2017

Librarian, Market Thyself

Caren Luckie, Research Attorney at Jackson Walker LLP, acknowledges what so many of us know, that during COVID work from home we have all been very busy, and in many cases, even more than in past years. With no direct, in person contact with customers and clients, Luckie offers proactive ways to build and maintain visibility and value.

Subjects: Communication Skills, KM, Law Librarians, Legal Research Training, Library Marketing, Presentation Skills, Training

CI Takes Time

Research Attorney Caren Zentner Luckie discusses the many aspects of competitive intelligence and business development, importantly stating that it takes time to perform the work, and it takes even more time to learn which sources to use to find the information. She notes that CI also takes money to deliver comprehensive and accurate work product. Using a range of public and private sources, expert techniques, and a thorough understanding of the specific client requirements is critical to CI research.

Subjects: Business Research, Competitive Intelligence, KM, Legal Marketing, Legal Research