Category «Communication Skills»

The How and the Why of Law Blogs

Legal technology evangelist, author and blogger Nicole L. Black recommends that a legal blog is one of the best ways to create a memorable and search-engine-friendly online presence. Simply put, blogs are a great way for lawyers to showcase legal expertise while increasing their firms’ search engine optimization—all while helping them to stay on top of changes in their areas of practice by writing about them on their firm’s blog.

Subjects: Blogs, Communication Skills, KM, Legal Marketing, Legal Profession, Social Media, Technology Trends

Harness the Melodic Robotic Voices of Our Eventual Overlords Now to Improve Your Proofreading!

As writer/editor for more than two decades, Sarah Gotschall’s article immediately piqued my interest. Gotschall writes that when she proofreads her own work product, she is doing so with what she think she wrote in mind, rather than than focusing specifically on the words on the page. The addition of Speak command to your Quick Access Toolbar in Microsoft Word will be of interest to writers, editors, researchers, librarians, InfoPros, students, and marketing folks too.

Subjects: Communication Skills, Communications, Grammar, KM, Legal Marketing, Software, Technology Trends

LinkedIn 2019 Talent Trends: Soft Skills, Transparency and Trust

Global Industry Analyst Josh Bersin addresses critical employee workplace analysis validating people skills as highly rated employer HR and talent requirements. In professions for whom continuous delivery of outstanding customer services using collaborative and dynamic team efforts is the norm, Bersin’s data driven analysis is a benchmark to expand upon organizational mission, vision and values.

Subjects: AI, Communication Skills, KM, Leadership, Management

Book Review of “Frenemies: The Epic Disruption of the Ad Business (and Everything Else)”

Advertising is now part of a complex ecosystem that engages a wide range of components, including but not limited to: social media, Big Data, AI, data mining, competitive intelligence, and marketing. Alan Rothman reveals and explains for readers just how utterly different and hyper-competitive advertising now is, with work product largely splayed across countless mobile and stationary screens on Planet Earth. Rothman describes how expertly chronicling and precisely assaying the transformative changes happening to this sector is an informative and engaging new book, Frenemies: The Epic Disruption of the Ad Business (and Everything Else), by the renowned business author Ken Auletta. Just as a leading ad agency in its day cleverly and convincingly took TV viewers on an endearing cultural tour of the U.S .as we followed the many ad-ventures of Bartles & Jaymes, so too, this book takes its readers on a far-ranging and immersive tour of the current participants, trends, challenges and technologies affecting the ad industry. Auletta’s book is not only timely and insightful, but demonstrably valuable for the professionals in the legal sector who are striving to effectively engage, employ and measure the value of marketing to clients and potential clients in a rapidly changing environment increasingly dependent upon using big data and analytical platforms.

Subjects: AI, Big Data, Blockchain, Book Reviews, Communication Skills, Communications, Competitive Intelligence, Law Firm Marketing, Privacy, Social Media

Can Legal Research Be Taught? Part 1: The Relevance Paradox

In the first of a three part series, Paul Gatz articulates the importance of acknowledging the “learner’s paradox” that “legal research is the process of identifying and retrieving the law-related information necessary to support legal decision-making.” Expert legal researchers conduct their work within the territory of the known and the unknown, the facts, the suppositions, and the possibilities that skilled and strategic students seek to learn and thereafter apply within their course of studies, and subsequently bring forward to support their respective practice of law. [Link to Part 2 of this series]

Subjects: Communication Skills, Law Librarians, Legal Education, Legal Research, Legal Research Training

Can Legal Research Be Taught? Part 2: Varieties of Relevance

In Part 2 of his series [see Part 1 here], Paul Gatz takes a deeper dive into the challenges of effectively teaching the “why” of a document’s relevance to assist students to understand the reasons a given document occupies the role it does within the subject literature. Gatz focuses on the concept of how knowledge in a particular discipline is created, disseminated, and organized (subject knowledge relevance). Gatz states that knowledge content of a discipline is helpful in determining the relevance of a particular document, but an effective relevance determination relies upon a theory of what counts as knowledge, or, in legal practice, what counts as legally valid.

Subjects: Communication Skills, Law Librarians, Legal Education, Legal Research, Legal Research Training

You Say Aggregate, I Say Curate

Zena Applebaum, a law firm competitive intelligence director, defines an important development in the way that critical business information is shared within laws firms and similar organizations. Applebaum defines and aligns the role of “content curation,” a practice and skill wherein information from all the content in the world is provided to stakeholders through a precise, focused and filtered process with the result of direct benefits to specific groups, teams and projects.

Subjects: Business Research, Communication Skills, Competitive Intelligence, KM, Libraries & Librarians, Library Marketing

Human Resources Management Meets Big Data in Devising Systems to Identify Star Employees

Alan Rothman provides much needed insight and perspective regarding the role of employee performance and productivity metrics, big data, and identifying future leaders within an organization. Although HR professionals and software applications have been engaged to deliver results that yield this knowledge, both are lacking in effectively leveraging and delivering processes to drive future success.

Subjects: Big Data, Communication Skills, Management