Category «KM»

The Truth About Hallucinations in Legal Research AI: How to Avoid Them and Trust Your Sources

Hallucinations in generative AI are not a new topic. If you watch the news at all (or read the front page of the New York Times), you’ve heard of the two New York attorneys who used ChatGPT to create fake cases entire cases and then submitted them to the court. After that case, which resulted in a media frenzy and (somewhat mild) court sanctions, many attorneys are wary of using generative AI for legal research. But vendors are working to limit hallucinations and increase trust. And some legal tasks are less affected by hallucinations. Law Librarian and attorney Rebecca Fordon guides us to an understanding of how and why hallucinations occur and how we can effectively evaluate new products and identify lower-risk uses.

Subjects: AI, Education, KM, Legal Education, Legal Research, Legal Research Training, Search Engines, Technology Trends

Gliding, not searching: Here’s how to reset your view of ChatGPT to steer it to better results

Human factors engineer James Intriligator makes a clear and important distinction for researchers: that unlike a search engine, with static and stored results, ChatGPT never copies, retrieves or looks up information from anywhere. Rather, it generates every word anew. You send it a prompt, and based on its machine-learning training on massive amounts of text, it creates an original answer. Most importantly, each chat retains context during a conversation, meaning that questions asked and answers provided earlier in the conversation will inform responses it generates later. The answers, therefore, are malleable, and the user needs to participate in an iterative process to shape them into something useful.

Subjects: AI, KM, Search Engines, Search Strategies

Artificial Intelligence Tools and Tips

Jim Calloway, Director of the Oklahoma Bar Association’s Management Assistance Program and Julie Bays, OBA Practice Management Advisor, aiding attorneys in using technology and other tools to efficiently manage their offices, recommend that now is a good time to experiment with specific AI-powered tools and suggest the best techniques for using them.

Subjects: AI, Communications, Continuing Legal Education, KM, Legal Profession, Legal Research, Legal Technology, Technology Trends

LLMs Do Not Obviate the Need for UX

Legaltech Hub’s Nicola Shaver discusses why it is time to level-set about advanced AI: it can’t do everything. Or perhaps more practically, a large language model can’t replace all of the other technology you already have. One of the main reasons for this is the importance of an interface and a built-out user experience (UX) that offers a journey through the system that is aligned with the way users actually work. There are other reasons a large language model (LLM) won’t replace all of your technology (one of which being advanced AI is simply unnecessary to do all things), but this article will focus on UX.

Subjects: AI, Case Management, KM, Law Firm Marketing, Legal Technology, Search Engines

LLRX August 2023 Issue

Articles and Columns for August 2023 The Case For Large Language Model Optimism in Legal Research From A Law & Technology Librarian – The emergence of Large Language Models (LLMs) in legal research signifies a transformative shift. This article by Sean Harrington critically evaluates the advent and fine-tuning of Law-Specific LLMs, such as those offered by …

Subjects: KM

The Case For Large Language Model Optimism in Legal Research From A Law & Technology Librarian

The emergence of Large Language Models (LLMs) in legal research signifies a transformative shift. This article by Sean Harrington critically evaluates the advent and fine-tuning of Law-Specific LLMs, such as those offered by Casetext, Westlaw, and Lexis. Unlike generalized models, these specialized LLMs draw from databases enriched with authoritative legal resources, ensuring accuracy and relevance. Harrington highlights the importance of advanced prompting techniques and the innovative utilization of embeddings and vector databases, which enable semantic searching, a critical aspect in retrieving nuanced legal information. Furthermore, the article addresses the ‘Black Box Problem’ and explores remedies for transparency. It also discusses the potential of crowdsourcing secondary materials as a means to democratize legal knowledge. In conclusion, this article emphasizes that Law-Specific LLMs, with proper development and ethical considerations, can revolutionize legal research and practice, while calling for active engagement from the legal community in shaping this emerging technology.

Subjects: AI, KM, Law Librarians, Legal Research, Legal Research Training, LEXIS, Search Engines, Search Strategies, Westlaw

Pete Recommends – Weekly highlights on cyber security issues, August 19, 2023

Privacy and cybersecurity issues impact every aspect of our lives – home, work, travel, education, finance, health and medical records – to name but a few. On a weekly basis Pete Weiss highlights articles and information that focus on the increasingly complex and wide ranging ways technology is used to compromise and diminish our privacy and online security, often without our situational awareness. Four highlights from this week: National Archives will make its AI use case inventory public; Data Breaches and Lawyers: Highlights from IBM’s 2023 Report; Microsoft limits use of AI Services in upcoming Services Agreement update; and Two Women Accuse Tile of Marketing Its Devices as Stalking Aids.

Subjects: AI, Cybercrime, Cyberlaw, Cybersecurity, Government Resources, KM, Legal Research

Pete Recommends – Weekly highlights on cyber security issues, August 6, 2023

Privacy and cybersecurity issues impact every aspect of our lives – home, work, travel, education, finance, health and medical records – to name but a few. On a weekly basis Pete Weiss highlights articles and information that focus on the increasingly complex and wide ranging ways technology is used to compromise and diminish our privacy and online security, often without our situational awareness. Four highlights from this week: Canon warns of Wi-Fi security risks when discarding inkjet printers; New Attack Impacts Major AI Chatbots; U.S. Hunts Chinese Malware That Could Disrupt American Military Operations; and New Attack Impacts Major AI Chatbots.

Subjects: AI, Cybercrime, Cybersecurity, KM, Privacy

LLRX July 2023 Issue

Articles and Columns for July 2023 Decentralized Autonomous Organizations (DAO) 2023 – As stated by Ethereum, “a DAO is a collectively-owned, blockchain-governed organization working towards a shared mission.” Marcus P. Zillman features resources on how DAOs can impact business operations, identifies challenges to participation, and delivers a diverse bibliography of NFT resources that includes governance, regulation, …

Subjects: KM