Category «KM»

How book-banning campaigns have changed the lives and education of librarians

Nicole A. Cooke, Augusta Baker Endowed Chair and a Professor at the School of Library and Information Science, at the University of South Carolina, identifies the significant and socially charged work of librarians who are defending the rights of readers and writers in the battles raging across the U.S. over censorship, book challenges and book bans. Cooke states, “as long as there have been book challenges, there have been those who defend intellectual freedom and the right to read freely. Librarians and library workers have long been crucial players in the defense of books and ideas. At the 2023 annual American Library Association Conference, scholar Ibram X. Kendi praised library professionals and reminded them that “if you’re fighting book bans, if you’re fighting against censorship, then you are a freedom fighter.”

Subjects: Communication Skills, Education, Free Speech, KM, Legal Research, Librarian Resources, Libraries & Librarians

Pete Recommends – Weekly highlights on cyber security issues, July 8, 2023

Privacy and cybersecurity issues impact every aspect of our lives – home, work, travel, education, health and medical records – to name but a few. On a weekly basis Pete Weiss highlights articles and information that focus on the increasingly complex and wide ranging ways technology is used to compromise and diminish our privacy and online security, often without our situational awareness. Four highlights from this week: Google Says It’ll Scrape Everything You Post Online for AI; How secure are voice authentication systems really?; Scammers using AI voice technology to commit crimes; and privacy alert – disable third party cookies in Chrome as companies continue to track you online.

Subjects: Big Data, Computer Security, Cybersecurity, Email Security, Government Resources, KM, Privacy, Social Media

LegalTech’s AI Race: A Sign of What’s to Come

Nicole L. Black notes the milestone of Thomson Reuters announcement that it had entered into an agreement to acquire Casetext, a legal research software company, for $650 million. For the past decade, Casetext has provided a legal research platform grounded in AI technology. The company consistently developed innovative features that utilized AI technology to streamline legal research and brief creation, most recently releasing CoCounsel, a generative AI legal assistant tool powered by GPT-4, which is the same technology that powers ChatGPT Plus.

Subjects: AI, KM, Legal Research, Legal Technology, Online Legal Research Services

LLRX June 2023 Issue

Articles and Columns for June 2023 Brevity is the Soul of Profit: What Lawyers Need to Know About Executive Summaries – Elizabeth Southerland writes that Jerry Lawson’s essay Plain English for Lawyers: The Way to a C-Level Executive’s Heart has some good ideas about the best ways to communicate with senior executives. However, there is …

Subjects: KM

Brevity is the Soul of Profit: What Lawyers Need to Know About Executive Summaries

Elizabeth Southerland writes that Jerry Lawson’s essay Plain English for Lawyers: The Way to a C-Level Executive’s Heart has some good ideas about the best ways to communicate with senior executives. However, there is a key imperative that is not addressed: The purpose of an executive summary is to boil this down to a few sentences that tell the leader what they want to know.

Subjects: Communication Skills, Communications, KM, Leadership, Legal Profession, Management

Pete Recommends – Weekly highlights on cyber security issues, June 24, 2023

Privacy and cybersecurity issues impact every aspect of our lives – home, work, travel, education, health and medical records – to name but a few. On a weekly basis Pete Weiss highlights articles and information that focus on the increasingly complex and wide ranging ways technology is used to compromise and diminish our privacy and online security, often without our situational awareness. Four highlights from this week: How Your New Car Tracks You; Democratic senators concerned Amazon health platform ‘harvesting consumer health data from patients’; How generative AI is creating new classes of security threats; and US cyber ambassador says China can win on AI, cloud.

Subjects: AI, Cybercrime, Cybersecurity, Data Mining, Healthcare, Intellectual Property, KM, Legal Research, Privacy, RSS Newsfeeds

The Digital Psychology of Persuasion

Kevin Novack, digital strategist and CEO with extensive experience digitizing disparate collections at the Library of Congress, discusses the increasing importance of acknowledging and incorporating social proof into your marketing strategies to showcase the power of your brands and services. The recent wave of digital tools that are built to influence decisions have come under increasing scrutiny as we have learned, they may not be all that trustworthy. Examples include TikTok and its power to influence and even change the behaviors of impressionable next gens. Or Instagram’s role in enabling body shaming and mocking others. And more recently the overwhelming impact of ChatGPT, and the fascination with and growing use of thousands of apps and services built on OpenAI. Novack asks – but can you trust it? And responds – probably about as much as you can trust all online listings and crowdsourced input, which are the sources of GPT’s recommendations. From the user perspective, discerning fact from fiction, when interacting with your organization, is only becoming more critical.

Subjects: Communication Skills, Ethics, Internet Trends, KM, Social Media

Conspiracy theories aren’t on the rise – we need to stop panicking

Several polls in the past couple of years (including from Ipsos, YouGov and most recently Savanta on behalf of Kings College Policy Institute and the BBC) have been examining the kinds of conspiratorial beliefs people have. The findings have led to a lot of concern and discussion. There are several revealing aspects of these polls. Magda Osman, Principal Research Associate in Basic and Applied Decision Making, Cambridge Judge Business School, is interested in what claims are considered conspiratorial and how these are phrased. But she is also interested in the widespread belief that conspiracy theories are apparently on the rise, thanks to the internet and social media. Is this true and how concerned should we really be about conspiracy theories?

Subjects: Climate Change, Education, Internet Trends, KM, Social Media