Category «Reference Services»

Information Quality Resources and Expert Resources

Marcus Zillman’s guide is a comprehensive and selective bibliography including search engines, world wide web resources, services and sites currently offering free, value added content on the web. As more and more of the global population is accessing the web, making informed choices about what content to use to obtain reliable, accurate, actionable information becomes more critical. This guide provides an extensive range of reliable, relevant information to leverage – whether you are an educator, a librarian, a researcher, a lawyer, a student, a professional working on mission critical organizational objectives, or in the interest of current awareness. Gaining insight into your resources can be a challenging process if undertaken without benchmarks and skillfully researched pathfinders. This guide comprises a wide range of resources for everyone who regularly engages with web content for knowledge discovery, producing work product, and creating value added content related to specific sectors, issues or topics.

Subjects: Business Research, Competitive Intelligence, Information Management, Librarian Resources, Reference Resources, Reference Services, Web Site Evaluation

Library Research Guides: Best Practices

Many librarians have a set of research guides that they are responsible for keeping up to date, but finding time to devote to this important task can be extremely difficult. As libraries migrate to LibGuides 2.0, many are using this opportunity to study their users’ preferences, implement new policies, and completely refresh their research guide collection. If your library is going through this process, or you are simply planning on using the (relatively) calm summer months to update your research guides, here are ten best practice tips to keep in mind – by Kara Dunn, D`Angelo Law Library.

Subjects: Legal Research Training, Libraries & Librarians, Library Marketing, Library Software & Technology, Mobile Technology, News Resources, Online Legal Research Services, Reference Resources, Reference Services, Search Strategies

Computer Savviness: Step 4 to Information Literacy

Lorette Weldon shares her roadmap to Computer Savviness – be flexible enough to learn new concepts, methods, and technology developed for different kinds of communities – and do not be not averse to discovering and trying new applications and tools to learn and discern what may work best for your specific environment.

Subjects: Internet Trends, KM, Libraries & Librarians, Reference Resources, Reference Services, Search Strategies

Amicus Curiae: Information in the Service of Justice

From Ken Strutin’s introduction to this guide: In the legal system, such intonements have taken on the form of specialized briefs called amicus curiae (“friend of the court”). And through extension and by complement they have appeared in the form of law reviews, media articles, exposes, and books. Indeed, there is an oscillating relationship between amici and law reviews, which has been beneficial for scholarship and public discourse. In the end, it is the passion for justice that drives individuals, governments, academics, lawyers, journalists and other interested groups to befriend the courts. The amicus has the power to speak to many audiences simultaneously. In the courtroom, it is the honest broker; in the public media, it is the educator; in academia, it is scholarly analysis and historical perspective. Bounded by common law, court rules, and the conventions of publishing (briefs, articles or books), the amicus can yet move knowledge into venues where it is most needed. An amicus can serve as an “oral shepardizer,” expert witness, or quasi-litigant that extends the range of judicial notice and culls, concentrates and vets information into a case-specific resource. Still, there is a tension between the role of the amicus as independent expert offering facts and a party arguing an agenda, which can ultimately impact the quality and constitutionality of decision-making. Indeed, there are concerns that unregulated amicus practice can undermine development of case law by opening the door to issues and arguments beyond the threshold of standing and jurisdiction. Lastly, the free range of amicus briefs can exacerbate already problematic judicial information seeking behavior. Roman legal tradition fashioned the amicus into an interlocutor, an explainer in all kinds of cases. Today, their roles are circumscribed by court rule and common law. However, the scope of this article is confined to a discrete precinct of the amicus universe, criminal justice.

Subjects: Reference Services

Archiving Transparency and Accountability: Step 3 to Information Literacy

In Part 3 of Lorette Weldon’s series she discusses the virtual assistant she created to review with clients the search methods that were covered in face to face customer interactions. Weldon emphasizes that this methodology creates and maintains transparency, enhancing learning and sustaining relationships. Links to Part 1 and Part 2.

Subjects: Distance Learning, Libraries & Librarians, Library Marketing, Reference Services

Step 2 to Information Literacy

In Part 2 of Lorette Weldon’s series, she emphasizes that to promote information literacy you would have to practice what you preach. You must retain customer interaction information so that you may add to it in forthcoming interactions. Thus says Weldon, the patrons experience both familiarity and warmth when they return to the library because the librarian remembers who they are and what they had been looking for in previous visits.

Subjects: KM, Libraries & Librarians, Library Marketing, Reference Services

Knowledge Discovery Resources 2014 – An Internet Annotated Link Dataset Compilation

Marcus P. Zillman’s new guide focuses on a comprehensive, reliable and actionable group of the most current resources for knowledge discovery available on the Web. The sources that Zillman highlights range from academe to non-profits, advocacy groups and the corporate sector. This guide covers topics that include: Data Mining, Web Mining, Knowledge Discovery, Data Analysis, Data Management, Big Data, Open Source and Curation, and P2P knowledge management.

Subjects: Business Research, Internet Trends, Legal Technology, Libraries & Librarians, Library Software & Technology, Reference Services, Search Engines, Search Strategies, Technology Trends, Wiki

Shutdown Cuts Off Public Access to Government Information

Access to government information is important in the daily lives of the people of the United States. During the shutdown of the federal government, paper and digital versions of government publications are either not available at all or the web sites are not being updated. Bernadine Abbott Hoduski has documented the specific impact shared by Librarians around the nation who report that they are unable to help patrons find the information they need to do research, write articles for journals and newspapers, prepare class assignments, find laws and regulations relevant to the conduct of their businesses, find information needed to file law suits, complete mortgage applications, access weather information, do historical and genealogical research, and contact government officials through agency web sites. Professors teaching future librarians, teachers, geographers, scientists, and other user communities, are unable to access web sites needed for their classes.

Subjects: Business Research, Congress, E-Government, Features, Law Librarians, Legal Research, Libraries & Librarians, Reference Services

Introducing the Central Library of the General Secretariat of the Council of the European Union and of the European Council

Carlo Marzocchi Head of Sector, Library & Information Service shared this announcement on the resources of Central Library Council of the European Union. The Council of the European Union is the European Union institution where the Member States’ ministers responsible for specific areas (e.g. finance, health, education) meet to discuss issues of common concern within their countries. The European Council consists of the Heads of State, or Government, of the Member States, together with the President of the Council and the President of the Commission. The European Council provides the Union with the necessary impetus for its development and defines its general political directions and priorities. It does not exercise legislative functions. The administrative support to both institutions is ensured by the General Secretariat of the Council or GSC. The Central Library holds over 100,000 monographs and EU publications. Newspapers and periodicals from EU Member States are available in the reading room. The Official Journal of the European Communities is available on paper, on microfiche (until 1997), on CD-ROM (from 1998 on) and via internet.

Subjects: Comparative/Foreign Law, Legal Research, Libraries & Librarians, Reference Services