After months of business closures, many states are beginning to slowly allow more essential businesses to open their doors. In most states, law firms will be among the first wave of businesses that are permitted to resume providing services to the public. This is a welcome development for lawyers, but one that comes hand in hand with uncertainty. After all, resuming business in the midst of a pandemic is uncharted territory, and opening your firm doesn’t mean you’ll be returning to business as usual. Attorney Nicole L. Black identifies the host of issues that must be considered when re-opening, not the least of which is to ensure that the health of both law firm employees and clients is protected.
There is a great deal that newly remote teams can learn from teams that have worked remotely for several years. Nancy Dixon’s recommendations on how to stay connected is a resource for managers, staff and teams, and focuses on social and professional aspects of maintaining effective and positive work product now and into the future.
You will want to widely share Brett Burney’s quick guide to using Zoom on your iPhone or iPad. In the past month most if not all of us have been on Zoom meetings that include a lot of background noise that results in one or more people chiming in with the mantra – “mute your phone please!” Brett also points us to the important Safe Driving Mode.
Attorney and Legal Technology Evangelist Nicole L. Black delves into how collaborating effectively and confidentially has always been an important part of practicing law. The COIVD-19 pandemic has significantly increased the focus on identifying and implementing tools and techniques that enable secure communications and remote collaboration with team members and clients alike. Black recommends online portals as the perfect solution to this challenge.
Ron Friedman’s extensively documented article reports on the survey to support the 2020 Strategic Knowledge + Innovation Legal Leaders’ Summit, which took place in early February 2020. The Summit is a meeting of about 65 senior knowledge management professionals from large US, UK, and Canadian law firms. The depth and breath of actionable information and data shared in this article makes it a critical read for law firm and corporate KM and Innovation professionals.
David Dibble, an expert in systems-based sustainable organizational performance improvement, contrasts contributors to under-performing or failed Six Sigma and Lean programs with the Systems-Based Transformational Leadership Model (STL).
Global Speaker and Thought Leader, Best-Selling Author, and Futurist Bill Jensen reviews critical facets of human capital management through the lens of the much heralded arrival of the robot manager. One key take-away from this article – Trust is a people issue.
Attorney, award winning legal blogger, legal journalist and legal technologist Robert Ambrogi shares his vast knowledge and insights for crafting effective blog postings. Every blogger will benefit from reading and applying his suggestions to improve content, format and overall value to effectively deliver accurate, reliable, relevant knowledge sharing and to leverage subject matter marketing expertise.
Legal technology evangelist, author and blogger Nicole L. Black recommends that a legal blog is one of the best ways to create a memorable and search-engine-friendly online presence. Simply put, blogs are a great way for lawyers to showcase legal expertise while increasing their firms’ search engine optimization—all while helping them to stay on top of changes in their areas of practice by writing about them on their firm’s blog.
Nancy Dixon, a leader in the field of Knowledge Management, has been thinking about and studying what makes conversations work, and she has created a chart as a way to organize her thinking. She shares it to provide both an actionable guide to use with customers and colleagues, as well as to encourage conversation and additional thoughts.