Global Speaker and Thought Leader, Best-Selling Author, and Futurist Bill Jensen reviews critical facets of human capital management through the lens of the much heralded arrival of the robot manager. One key take-away from this article – Trust is a people issue.
Carolyn Elefant, Energy Law Entrepreneur, Eminent Domain Lawyer and Data Scientist, offers insights in response to the ABA’s November 2019 report on gender equality at biglaw. Among other issues, Elefant focuses on the ABA’s persistent failure to recognize the role of women-owned law firms to advancing gender equality and diversity in the profession.
Bill Jensen’s fascinating interview with Prof. Sohail Inayatullah, UNESCO Chair in Future Studies at UNESCO and USIM, focuses on the future of work, leadership and the significance of the Key Performance Indicator [KPI].
Earlier this year Ron Friedmann presented an interactive session on how law firm libraries can create new value, at the Ark conference Best Practices & Management Strategies for Law Firm Library, Research & Information Services (aka Ark Library). In this article he shares some session highlights, the voting results of the interactive portion, his slides and and a link to his live presentation.
Nancy Dixon, a leader in the field of Knowledge Management, has been thinking about and studying what makes conversations work, and she has created a chart as a way to organize her thinking. She shares it to provide both an actionable guide to use with customers and colleagues, as well as to encourage conversation and additional thoughts.
Amanda L. Brown, Esq., Legal Technology Consultant, Louisiana Legal Aid Navigator Project, Louisiana Bar Foundation – shares her experience on how using technology is an effective way to bridge the justice gap, and supports this position by demonstrating how data-driven decisions are used to help shine a light on where the needs are to ensure that efforts are then appropriately channeled from the start.
Global Industry Analyst Josh Bersin addresses critical employee workplace analysis validating people skills as highly rated employer HR and talent requirements. In professions for whom continuous delivery of outstanding customer services using collaborative and dynamic team efforts is the norm, Bersin’s data driven analysis is a benchmark to expand upon organizational mission, vision and values.
Small and midsize law firms are benefiting from a range of agile, expert, value added services increasingly provided by Library team members in collaboration with firm colleagues in Conflicts, Finance and Marketing. Diana Koppang articulates the strategic impact of this multifaceted linchpin work product.
Our exposure to and reliance upon an increasingly ubiquitous range of technology is intertwined with issues related to intellectual property law. With smartphone cameras used to capture and share what their respective creators otherwise claim as intellectual property, to the devices, services and applications that comprise the Internet of Things (IoT), Ken Grady raises significant and as yet unresolved concerns about how the rule of law will be applied in response to the use, and misuse, of AI and digital personal assistants.
Stacy Nykorchuk’s article documents significant facets of determining organizational knowledge strategies, creating the appropriate architecture for the content, managing content creation by subject matter experts, aligning systems with objectives, understanding user, stakeholder and client feedback, and acknowledging associated risk based on work product.